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Gain the skills to support your colleagues and
clients when they need you most.
The LASER Technique eGuide is an essential resource that teaches you to navigate conversations with those who may be experiencing loss, trauma, grief, or distress in a way that supports them with compassion while also protecting your own energy and time. You’ll learn to foster engagement and deepen connections in just 5 steps.
Did You Know?
of people will experience at least one traumatic event in their lifetime.
of American workers experienced at least one mental health challenge in 2023.
of those who experienced a mental health challenge report that it interfered with their ability to work.
Empathy Matters.
Now more than ever, understanding and practicing empathy is crucial to your success and the well-being of your team.
It's been a rough few years. As we've faced the pandemic, economic upheaval, and political turmoil, workers are experiencing skyrocketing rates of stress, anxiety, and depression. Difficult times can also be an opportunity for growth, though. In particular, when we can support one another through challenges, we build long-lasting trust that yields increased productivity, engagement, satisfaction, and loyalty.
Unfortunately, it's not always easy to respond well to someone in trauma. We say the wrong thing, or we don't say anything at all. We aren't sure how to talk about personal issues at work, or even whether we should. An opportunity for connection instead becomes awkward, frustrating, and distancing.
It doesn't have to be this way.
The LASER Technique eGuide will teach you the LASER Technique, a five-step process to help those in crisis feel supported and understood. It works quickly and effectively, while respecting boundaries and taking care of yourself, too.
Are you ready to gain the skills to respond with confidence and skill, no matter what walks through your door?
About Katharine
Katharine Manning, author of The Empathetic Workplace and President of Blackbird DC, has over 25 years of experience in trauma and victimization, including 15 years as a Senior Attorney Advisor for the Justice Department, where she consulted on cases like the Boston Marathon bombing and the South Carolina AME Church shooting.
Katharine now uses her expertise to help organizations prepare for and respond to the challenges they face involving employees and clients who may be in trauma. She is a graduate of Smith College and the University of Virginia School of Law, and teaches at American University and Dominican University.
“Katharine’s training on The Empathetic Workplace was both comprehensive and easy to follow. She provided a solid overview of the impact of trauma and drilled down into not only how to best support survivors, but also how to cope, internally, with the information they share and make the conversation productive, compassionate and empowering. I can’t think of a workplace that would not benefit from this training. It highlights the importance of listening, then gives specific steps to becoming a better active listener.”
-Kristen
Do You Dream Of…
Making peace with the past?
Releasing the burden of resentment?
Cultivating hope for the future?
Enhancing your emotional well-being?
Building stronger, more positive relationships?
Embracing a happier, healthier life?
Consider this your guide to navigating the complexities of empathy when it matters most, transforming your workplace into one of support, understanding, and productivity.
This guide is designed for anyone who wants to help build a more compassionate and supportive work environment. Cultivate a deeper understanding of yourself and learn to manage your emotional reactions, build emotional intelligence, and foster resilience.
Learn to approach conversations with those who are struggling in a structured way and to be authentic, thorough, and intentional in supporting them.
Develop stronger relationships and build trust with your clients, colleagues, and reports by being someone they can count on when it matters most.
Expand your leadership potential and pave the way for a work environment filled with more cooperation and less conflict.
Embrace your empathy as a source of strength, allowing you to lead with confidence and a renewed sense of purpose while protecting your own energy and time.
I charge organizations thousands of dollars to provide this training. Today, though, I’m offering you a quick and easy-to-use version that you can access on your own time and revisit whenever you need, for only 👇
Your Investment: $17
"I loved all the information. I printed out the materials and will be using this in my job almost every day."
-Lisa
What’s Inside The LASER Technique eGuide?
You’ll receive a 13 page guide to the LASER Technique, an easy-to-apply five-step process for responding with empathy to those experiencing trauma or distress at work. The guide includes videos, downloadable materials, and clear explanations of what each step is, how to apply it, and why it matters.
What are the steps in the LASER Technique? 👇
LISTEN
ACKNOWLEDGE
SHARE
EMPOWER
RETURN
The LASER Technique will provide you with the map you need to help those in crisis feel supported and understood. The Technique works quickly and effectively, while respecting boundaries and taking care of yourself, too.
"I learned how to make conversations productive, compassionate, and empowering."
-Noah
As you've ventured on your journey toward forgiveness, you've likely encountered obstacles that made each step forward feel daunting, perhaps even impossible.
Does this sound familiar?
The Tangle of Emotions:
I understand how complex emotions can be. Forgiveness isn't as simple as saying "I forgive you" and moving on. It's about confronting layers of hurt, betrayal, and sometimes, guilt. You might have felt stuck, unsure of how to navigate these turbulent emotions, leading to an overwhelming sense of being trapped in a cycle of pain.
The Tangle of Emotions:
I understand how complex emotions can be. Forgiveness isn't as simple as saying "I forgive you" and moving on. It's about confronting layers of hurt, betrayal, and sometimes, guilt. You might have felt stuck, unsure of how to navigate these turbulent emotions, leading to an overwhelming sense of being trapped in a cycle of pain.
Finding Authenticity in Forgiveness:
You may have struggled with the concept of forgiveness feeling forced or inauthentic. The societal pressure to forgive, combined with the internal conflict about whether forgiveness is even deserved, can create a significant barrier. This struggle can lead to feelings of guilt for not being able to forgive or resentment for feeling pressured to do so, complicating your journey even further.
The key to forgiveness lies in embracing it not just as an act, but as a journey towards understanding, healing, and ultimately, liberation.
Hi - I'm Shannon
Surviving major trauma split my life into before and after. A day meant for celebration turned dark with my husband's arrest for serious crimes, derailing my dreams of motherhood and career. Facing stigma and loss, I embarked on a path of resilience, piecing together my life anew. This journey inspired me to write my memoir, Through the Glass, to share my experience and support others in their struggle. My work now focuses on empowering survivors to transform their pain into post-traumatic super growth.
Heal For Real is my program aimed at teaching the power of forgiveness, offering nearly two decades of experience in aiding others to find healing and purpose. This course goes beyond forgiving, presenting it as a way to freedom and rebirth. I invite you to join this journey of healing and growth, moving from pain to forgiveness, and towards a joyful future free from the shards of the past.
Let's start this hopeful journey towards healing and joy together.
Unlock the Door to a New Beginning
10 Life-Changing Steps: Each step in this journey is designed to progressively guide you deeper into the heart of forgiveness, helping you understand its essence, how to apply it in various aspects of your life, and how to sustain its benefits long-term. If each step values the same as at least one hour of therapy, you are getting 10 hours of expert guidance, plus the bonuses listed below, the total MINIMUM value is $2500
Lesson One: Exploring Forgiveness - Introduction to the concepts and personal reflection. ($225 Value)
Lesson Two: Defining Forgiveness - Deep dive into understanding what forgiveness truly means. ($225 Value)
Lesson Three: Framing Forgiveness - Techniques to reframe your perspective on forgiveness. ($225 Value)
Lesson Four: Understanding Forgiveness - Explores the controversial aspects and your history with forgiveness. ($225 Value)
Lesson Five: Asking for Forgiveness - Guides you through the process of making amends. ($225 Value)
Lesson Six: Offering Forgiveness - Learn how to release and move forward. ($225 Value)
Lesson Seven: Forgiving Yourself - The journey towards self-love and acceptance. ($225 Value)
Lesson Eight: Communicating Forgiveness - Strategies for expressing forgiveness. ($225 Value)
Lesson Nine: Unforgiving - Handling setbacks in your forgiveness journey. ($225 Value)
Lesson Ten: Living Forgiveness - Integrating forgiveness into your daily life. ($225 Value)
BONUS Heal For Real Workbook: A beautifully crafted physical workbook will be mailed to you, offering a space for reflection and application of the course's teachings. Packed with exercises, journal prompts, and reflections, it's your hands-on guide to healing, shipped with care from Toronto. ($25 Value + shipping fees)
BONUS Private Community Group Access: Join a community of like-minded individuals on their own paths to forgiveness. This is a space for support, shared stories, and collective healing. ($225 Value)
Total Value: $2500
Your Investment: $497
Frequently Asked Questions
How long do I have access to the guide?
You have lifetime access to "The LASER Technique eGuide." This means you can revisit the guide content, including videos and resources, anytime you need.
Is this guide suitable for me if I’m new to empathy practices?
Absolutely. Whether you're just starting or looking to deepen your understanding, the LASER Technique eGuide will be a valuable resource. It’s simple enough to follow for those with no experience supporting those who are in distress, but also offers helpful advice for those who’ve worked with people in trauma for decades.
Can I complete the guide at my own pace?
Yes, "The LASER Technique eGuide" is designed for you to move through at your own pace. Whether it takes you weeks, months, or longer, you’ll have lifetime access to all the materials.
Is this teaching me to be my coworkers’ therapist? I really don’t want to be my coworkers’ therapist.
Definitely not. You should not be your coworkers' therapist! The LASER Technique is more like CPR--you’re the one on the scene, you provide some immediate support and then you send them on to the experts.
What makes "The LASER Technique eGuide" different from other empathy guides?
"The LASER Technique eGuide" gives you the tools to respond with empathy when it matters most. When our colleagues are struggling with grief, anger, sadness, fear, or frustration, it can be difficult to know what to say to help them feel supported and seen. This guide is your roadmap. It combines personal insight with practical guidance, offering a deeply empathetic and comprehensive approach to workplace trauma that you won’t find elsewhere.
Is there a refund policy?
Due to the nature of digital products we are unable to offer refunds, but feel free to contact us at [email protected] and we can see how we can help!
Have a question not listed here?
If you have a question that isn't covered in our FAQ, feel free to reach out to us directly. We're here to help and ensure you have all the information you need. Contact us at [email protected] or use the form on our website, and we'll get back to you as soon as possible.
Unlock the Door to a New Beginning
10 Life-Changing Steps: Each step in this journey is designed to progressively guide you deeper into the heart of forgiveness, helping you understand its essence, how to apply it in various aspects of your life, and how to sustain its benefits long-term. If each step values the same as at least one hour of therapy, you are getting 10 hours of expert guidance, plus the bonuses listed below, the total MINIMUM value is $2500
Lesson One: Exploring Forgiveness - Introduction to the concepts and personal reflection. ($225 Value)
Lesson Two: Defining Forgiveness - Deep dive into understanding what forgiveness truly means. ($225 Value)
Lesson Three: Framing Forgiveness - Techniques to reframe your perspective on forgiveness. ($225 Value)
Lesson Four: Understanding Forgiveness - Explores the controversial aspects and your history with forgiveness. ($225 Value)
Lesson Five: Asking for Forgiveness - Guides you through the process of making amends. ($225 Value)
Lesson Six: Offering Forgiveness - Learn how to release and move forward. ($225 Value)
Lesson Seven: Forgiving Yourself - The journey towards self-love and acceptance. ($225 Value)
Lesson Eight: Communicating Forgiveness - Strategies for expressing forgiveness. ($225 Value)
Lesson Nine: Unforgiving - Handling setbacks in your forgiveness journey. ($225 Value)
Lesson Ten: Living Forgiveness - Integrating forgiveness into your daily life. ($225 Value)
BONUS Heal For Real Workbook: A beautifully crafted physical workbook will be mailed to you, offering a space for reflection and application of the course's teachings. Packed with exercises, journal prompts, and reflections, it's your hands-on guide to healing, shipped with care from Toronto. ($25 Value + shipping fees)
BONUS Private Community Group Access: Join a community of like-minded individuals on their own paths to forgiveness. This is a space for support, shared stories, and collective healing. ($225 Value)
Total Value: $2500
Your Investment: $497
If you're on the fence, thinking, "This sounds incredible, but I'm not quite convinced," then keep reading…
Consider diving into Heal For Real if you recognize yourself in any of these statements:
I am weighed down by past hurts and I want to lay them down, but just don’t know where to start....
The concept of forgiveness intrigues me, yet it feels like a puzzle I can’t quite solve on my own...
I’m tired of the emotional baggage I carry that affects my current relationships and daily happiness...
I’ve tried to forgive in the past, but it didn’t bring the peace or closure I hoped for...
I’m open to exploring forgiveness not just as an external act, but as an internal process of healing and self-love...
I believe in forgiveness but I don’t know how to actually do it...
I’m looking for a sign that it’s time to start a new chapter in my life, one filled with understanding, compassion, and renewal.
If any of these points resonate with you, then this journey has already begun to call your name. Allow yourself to explore what forgiveness can truly mean for your life and how it can unlock doors to a future you’ve only just begun to imagine.
Discover Forgiveness: The Ultimate Gift to Yourself
Heal For Real is more than a course—it's a journey into the heart of forgiveness. Crafted from years of global experience and insights from my own path to healing, this program offers a deep dive into forgiving others and yourself. With a blend of personal narrative and practical guidance, Heal For Real brings the complexities of forgiveness into clear focus, offering you the tools and support to navigate this transformative process.
Embark on the "Heal For Real" journey today. I look forward to supporting you as you unlock the ultimate gift to yourself: forgiveness, healing, and resilience.
The LASER Technique eGuide is more than a guide—it’s a path to connection, trust, and understanding.
I’ve supported others in trauma and distress for more than 30 years, and have taught thousands to do the same--from corporate, government, education, and nonprofit organizations around the globe. Drawing on my experience and the insights I’ve gained from this work, I created this guide as the most succinct, clear, and easy-to-understand path to navigating challenging conversations at work with confidence and skill. When we show up for people in hard times, they’ll show up for us forever. It’s the fastest way to build trust, psychological safety, and engagement on a team. With a blend of personal narrative and practical guidance, The LASER Technique eGuide teaches you how.
-Katharine
Consider this your guide to navigating the complexities of empathy when it matters most, transforming your workplace into one of support, understanding, and productivity.
This guide is designed for anyone who wants to help build a more compassionate and supportive work environment. Cultivate a deeper understanding of yourself and learn to manage your emotional reactions, build emotional intelligence, and foster resilience.
Learn to approach conversations with those who are struggling in a structured way and to be authentic, thorough, and intentional in supporting them.
Develop stronger relationships and build trust with your clients, colleagues, and reports by being someone they can count on when it matters most.
Expand your leadership potential and pave the way for a work environment filled with more cooperation and less conflict.
Embrace your empathy as a source of strength, allowing you to lead with confidence and a renewed sense of purpose while protecting your own energy and time.
I charge organizations thousands of dollars to provide this training. Today, though, I’m offering you a quick and easy-to-use version that you can access on your own time and revisit whenever you need, for only 👇
Your Investment: $17
COPYRIGHT. Blackbird 2024. All Rights Reserved.
Unlock the Door to a New Beginning
10 Life-Changing Steps: Each step in this journey is designed to progressively guide you deeper into the heart of forgiveness, helping you understand its essence, how to apply it in various aspects of your life, and how to sustain its benefits long-term. If each step values the same as at least one hour of therapy, you are getting 10 hours of expert guidance, plus the bonuses listed below, the total MINIMUM value is $2500
Lesson One: Exploring Forgiveness - Introduction to the concepts and personal reflection. ($225 Value)
Lesson Two: Defining Forgiveness - Deep dive into understanding what forgiveness truly means. ($225 Value)
Lesson Three: Framing Forgiveness - Techniques to reframe your perspective on forgiveness. ($225 Value)
Lesson Four: Understanding Forgiveness - Explores the controversial aspects and your history with forgiveness. ($225 Value)
Lesson Five: Asking for Forgiveness - Guides you through the process of making amends. ($225 Value)
Lesson Six: Offering Forgiveness - Learn how to release and move forward. ($225 Value)
Lesson Seven: Forgiving Yourself - The journey towards self-love and acceptance. ($225 Value)
Lesson Eight: Communicating Forgiveness - Strategies for expressing forgiveness. ($225 Value)
Lesson Nine: Unforgiving - Handling setbacks in your forgiveness journey. ($225 Value)
Lesson Ten: Living Forgiveness - Integrating forgiveness into your daily life. ($225 Value)
BONUS Heal For Real Workbook: A beautifully crafted physical workbook will be mailed to you, offering a space for reflection and application of the course's teachings. Packed with exercises, journal prompts, and reflections, it's your hands-on guide to healing, shipped with care from Toronto. ($25 Value + shipping fees)
BONUS Private Community Group Access: Join a community of like-minded individuals on their own paths to forgiveness. This is a space for support, shared stories, and collective healing. ($225 Value)
Total Value: $2500
Your Investment: $497